Renprop CONNECT
powered by ConnectLIVING
Embedded Files
Manage and log maintenance issues, security, pet applications & other complex forms from your phone/tablet.
RenpropCONNECT powered by ConnectLIVING is a NEW MOBILE APP that is focused on simplifying communication with the Renprop Estate Team. Please log all queries using the NEW APP for the team to address them timeously.
Please follow all of the below guidelines for installing and using the app:
You will receive push down feedback notifications from the Renprop Estate Team. Please ensure you have provided that you have enabled the “push down notification” under your settings.
DOWNLOAD THE APP NOW:
Using your smart phone, go to your App Store (Apple Store or Google Play Store)
Search for ConnectLIVING
Download the application
Open the application and look for your complex name
Sign up by follow the prompts
Ensure your PUSH NOTIFICATIONS are ON
PUSH NOTIFICATIONS:
Push Notifications are a vital component of Renprop’s ConnectLIVING platform. We often send you push notices to alert you of any news or updates that are relevant to you and your building. We urge you to make sure the following settings have been applied to your devices so that you aren't kept out of the loop.
Turn on cellular data
Turn on push notifications
Turn on background refresh
Settings on iOS / Apple
TURN ON CELLULAR DATA
Go to Settings
Tap Cellular or Mobile Data. (If you're using an iPad, you might see Settings > Cellular Data.
Depending on your carrier and device, you might have additional options listed under Cellular Data Options: eg LTE, 3G or 4G.
Tap Enable
TURN ON PUSH NOTIFICATIONS
Go to Settings
Scroll down to find the “ConnectLIVING” app and select it
Tap Notifications and enable Notifications to show on Lock Screen so that it comes up like a WhatsApp message even if the phone is locked. You can choose to “Show in History” or “Show as Banners”
Settings on Android / Samsung / Huawei
TURN ON CELLULAR DATA
Go to Settings
Tap Mobile Data
Tap the "Mobile data" slider. This will toggle your mobile data ON. (On older versions of Android, check the "Data enabled" box.)
TURN ON PUSH NOTIFICATIONS
Go to Settings
Select Apps
Find ConnectLIVING
Select Notifications
Tap the Allow Notifications slider (or click on box)
Please log all queries using the NEW APP for the team to address them timeously.
Assistance with App install and connection, please contact our office during working hours on 011 463 6161 or email estate@renprop.co.za
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